Shipping + Handling
For all items marked "Made to Order", please allow 4-6 weeks before shipping. Due to the handmade nature of each piece, sizes / colors will vary.
Tactile Matter ships UPS ground within the United States. After receiving shipping confirmation, orders may take up to 1 week for delivery depending on your location. Please contact your local carrier to resolve any lost, stolen or mis-handled packages once an order has been shipped. If you've received an item damaged in transit, please contact us directly at firstname.lastname@example.org.
At this time we do not ship International orders - If you'd like to place an order outside the US, please contact email@example.com for more info.
Orders are processed Monday-Friday 8am- 6pm PST